Technical Consultancy and Services

More on Portico's technical services

Adding value to RiO community/mental health systems

Portico is working with PCTs and Trusts to project manage the implementation of RiO community and mental health systems.  In addition, to maximise benefits from RiO, we offer a number of technical services which enable greater value to be obtained from minimal additional effort.  Some of these services are described below.

Project management

For several years, Portico has supported Trusts with the implementation of their RiO systems, with a focus on process review and benefits realisation.  We can provide expert project managers with an in-depth knowledge of RiO. As well as managing implementation, they can provide specialist input on data migration, process review and improvement, and benefits realisation.

Automated transfer of immunisations from GP systems

Portico use RADE technology to provide automated transfer of immunisation data from EMIS and Vision GP systems into RiO.  The solution provides clinically safe translation and data cleansing between GP and RiO codes at an antigen level. 

An example PCT achieved direct savings of 2 wte data entry staff, plus time savings in GP surgeries and improvements in data quality and clinical safety. Improvements in data quality can also contribute to improved immunisation uptake performance. An example PCT increased immunisation uptake from 60% to 90% through improved accuracy and completeness of the immunisation records. 

Reporting services

Portico has an un-paralleled knowledge of MicroSoft Reporting Services and the RiO database structure and so can help you publish professional, timely and relevant reports to managers and care professionals.

We offer a range of services, from working with your service managers and clinicians to build a core set of reports to get you started, through developing Reporting Services skills in your own Trust or PCT to helping you to set up web-based self service delivery of management reports via your Trust or PCT intranet.  We can also help with audit table reporting, automating the load of data to your local warehouse and in merging data and producing pan-APO reporting.

Automated upload to RiO from digital pens

Automated upload to RiO from digital pens enables community staff to record assessments and other clinical information in the patient’s home, leave a copy, and enter the data into RiO without re-typing.  This means a reduction in professional time spent recording, more time available to spend on patient care, and improvements in data quality. The data becomes an integral part of the patient record and is re-usable, rather than simply a scanned PDF attachment or Word document.
Polyclinic integration with Jayex automated arrivals

Portico’s software integrates RiO with the Jayex automated arrivals system, which is used in many polyclinics, to present Rio clinic/appointment data alongside GP clinics on automated arrival and display boards.  It means that people arriving for podiatry and other community health clinics can have the same arrivals service as those with GP appointments.  It also saves clinic receptionist time.

SMS text reminders

This service sends texts to patients’ mobiles to remind them about their appointments.  This saves administrative effort in phoning to remind patients and can also reduce DNA rates.  Text reminders can also be used for one-off patient communications, for example to remind people who have dropped out of smoking cessation services.

The software is provided free, just follow this link to register and download a free copy.  Portico can provide additional support with implementation if you need it. 

Data Migration Services

Portico have extensive experience of data migration in health and other sectors.  We provide a full data migration service to support implementation of RiO.  We can also provide specialist support enabling in-house teams working on data migration to benefit from wider experience and developed tools and techniques.

 

 

 

 

 

 


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