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Information and IT Service
Re-configuration
There are many pressures for the development
of information management and IT services in health and
social care organisations. In the NHS there are obvious
impacts on capacity and skills from the National Programmes
for IT, but the service modernisation agenda is also
changing the underlying needs of organisations both at an
operational level, in how agencies work together and use
information, and at a corporate level in the redesign and
commissioning of services. There are also efficiency
pressures for the rationalisation of IT services along with
other back office functions.
Service re-configuration and development that
will support
these changes
need to be explored, in particular to enable
the most
effective use
of skills in the face of
increasing demand.
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